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| Role | No | Reference No | Experience | Status | Salary | Consultant |
| Strategic Marketing Executive | 1 | UKMKT - 005 | A junior marketing role to focus on strategic marketing and market analysis as opposed to marcomms. Will consider marketing graduates, although ideally with some work experience. | NO CVS REQUIRED – AT OFFER STAGE | £23 - 25k | Steve Gifford |
| Strategic Marketing Assistant | 1 | UKMKT – 007 | Assisting 2/3 executives across all strategic marketing activities. Marketing Graduate opportunity, possibly up to one years’ work experience | ON HOLD DEPENDING OUTCOME OF UKMKT – 005 | Tbc
c. £16 - £18k |
Steve Gifford |
| Voice Product Development Manager | 1 | ENG 001 | Manage the development and introduction of new voice services into the Our client International product portfolio. Requires project management experience and strong technical background, ideally knowledge of AXE and DMS. Will consider transferable experience gained in a similar role, such as product management or product marketing, commercially astute engineer | FURTHER
CVS REQUIRED
HIGH PRIORITY |
£35 - £40k | Steve
Gifford
Maya Sharon |
| Broadband
Product Development
(2 required) |
1 | ENG 002 | To manage the development and introduction of Broadband Services into Our client’s metropolitan and international service portfolio, ensuring the availability of homogenous services over the Global Network. Requires strong project management experience. Knowledge areas required are IP and videoconferencing specifically. As above, will consider product management, product marketing and a sharp engineer. | FURTHER
CVS REQUIRED
HIGH PRIORITY Expertise in IP and video conferencing arena required. (ATM role @ offer stage) |
£35 - £40k | Steve
Gifford
|
LIVE VACANCIES WITHIN SERVICE DELIVERY
| Role | No | Reference No | Experience | Status | Salary | Consultant |
| Project Manager | 0 | SD – 001 | ROLES FILLED – NO FURTHER CVS REQUIRED | Maya Sharon | ||
| Access & Planning Executive | 1 | SD – 012 | To facilitate and project manage provision of services at both building and customer level, including external planning and access to buildings | CVS
REQUIRED
SPEC AVAILABLE |
Tbc | Maya Sharon |
LIVE VACANCIES WITHIN CUSTOMER SERVICE
| Role | No | Reference No | Experience | Status | Salary | Consultant |
| Customer Service Executive | 3 | OM - 004 | Responsible for the retention of customers in the wholesale and retail groups, through pro-active, value-add customer service and relationship marketing. Establish effective and regular communication channels with customers, rollout customer education programme. Telecomms background essential. | URGENT – FURTHER CVS REUQIRED | C£20-25k | Maya
Sharon
|
| SME Call Centre Executive | 1 | SME - 001 | Telesales background, ideally within a major telco company. Customer service experience essential, knowledge of SME market desirable. Proactive outbound calls, lead generation, weekly performance measurements, trend analysis. | 4 ROLES FILLED – 1 ROLE REMAINING | c.£18,000 tbc | Maya Sharon |
| SME Call Centre Manager | 1 | SME – 002 | To manage the Outbound Call Centre team responsible for retention and increase of revenue through pro-active telephone account management of SME base, in particular Dealer channel. Must have TeleSales experience plus telecomms and IT knowledge. | URGENT
– CVS REQUIRED
*PRIORITY ROLE* |
c.£25k tbc | Maya Sharon |
LIVE VACANCIES WITHIN CUSTOMER NETWORKS
| Role | No | Reference No | Experience | Status | Salary | Consultant |
| Network Project Planner | 2 | CN - 001 | Must have network design experience. Will be responsible for large number of customer projects and upgrades. Ideally will have previous project management experience. | NO FURTHER CVS REQUIRED | £31,200 mid point | Maya Sharon |
LIVE VACANCIES WITHIN BILLING MANAGEMENT
| Role | No | Reference No | Background | Status | Salary | Consultant |
| Billing Analyst within Customer Services | 1 | BTM - 005 | Focused on Suspense management. Excellent billing experience, must be from a telco background. The role will focus on building processes around our four billing platforms for suspense. The individual will be the main point of contact for both MIS and Revenue Assurance divisions. Must have strong IT awareness/focus. | NO FURTHER CANDIDATES REQUIRED | £25,000 - £28,000 | Consultant
Maya Sharon |
| Customer Service Executive – Billing | 1 | BTM – 003 | To support corporate billing manager in delivery of service to Our client customers in an administrative capacity with immediate responsibility for the timely resolution. Customer visits to assist issue resolution, order processing using Kenan Arbor, quality checks, implementation of new tariff plans onto billing system | CVS REQUIRED | C£20,000 | Consultant
Maya Sharon |
LIVE VACANCIES WITHIN REVENUE ASSURANCE
| Role | No | Reference No | Background | Status | Salary | Consultants |
| Senior
Analyst
(Traffic Assurance Manager) |
1 | RA 001 | To support the reconciliation process and track end to end revenue assurance. This includes follow up with investigation and resolution of root cause. Requires high quality approach and exceptional awareness of detail. Highly analytical and autonomous will be required to ‘set up’ processes. Should have some knowledge of IT. Candidate should be self-motivating, bright, ambitious, high energy and someone who likes a problem to solve. | NEW JOB DESCRIPTION AVAILABLE – HIGH PRIORITY | Up to £30K | Maya
Sharon
Steve Gifford |
| Junior
Analyst
(Traffic Assurance Manager) |
1 | RA002 | Junior version of RA001 (see above). Are prepared to see graduates up to the level of 2 years experience, without telecoms experience. | AVAILABLE – HIGH PRIORITY | £19,000 - £21,000 | Maya
Sharon
Steve Gifford |
LIVE VACANCIES WITHIN INTERNATIONAL FINANCE
| Role | No | Reference No | Background | Status | Salary | Consultant |
| Line Cost Analyst | 2 | IF – 001 | Thorough analysis of vendor payments and in conjunction with internal colleagues, ensure cost reductions to the business are made in line with overall company strategy. The role is to help save the company money. This gives the role a huge profile. Looking for someone who has a background in pricing or someone who works with "CDR" | CVS REQUIRED | Up to £30k | Steve
Gifford
Maya Sharon |
| Analyst | 2 | IF - 002 | Thorough analysis of vendor invoices and switch data – organise, record process for payment carrier invoices, record disputes, participate in gathering information for accruals and other reporting projects as needed | CVS REQUIRED | £20-23k | Steve
Gifford
Maya Sharon |
LIVE VACANCIES WITHIN NETWORK OPTIMISATION
| Role | No | Reference No | Background | Status | Salary | Consultant |
| Quality Manager (International Focus) | 1 | NO – 001 | To develop and improve Quality Systems (Is09002) for Network Optimisation. To include reviewing, planning and implementing appropriate changes/actions. Must have experience of quality systems and processes gained in a similar environment, ideally with an International Carrier. People management and project management experience required. | NEW
JOB DESCRIPTION
URGENT REQUIREMENT SPEC AVAILABLE |
£33.5
– 37k
(some flexibility) |
Steve Gifford |
LIVE VACANCIES WITHIN NETWORK TRADING
| Role | No | Reference No | Background | Status | Salary | Consultant |
| Senior Access Bandwidth Executive | 1 | NT - 001 | To manage the end-to-end process of bandwidth procurement in support of the UK network. Establish a procurement strategy for high bandwidth, backhaul and local customer tails | NEW
JOB SPECIFICATION
CVS REQUIRED HIGH PRIORITY |
Up to £32k | Steve
Gifford
Maya Sharon |
| Commercial Manager | 1 | NT – 002 | To provide development, management, expertise on Our client’s business systems relationships with a specific group of Channel partners to maximise revenue realisation within the customer base | NEW
JOB SPECIFICATION
CVS REQUIRED |
(Salary not yet finalised – interested in market feedback) | Steve
Gifford
Maya Sharon |
| Regulatory & BT Contract Analyst | 1 | NT – 003 | Provide analysis on the impact of regulatory developments on the network cost-base. To be single point of contact for the BT interconnection contract, and co-ordinate responses to changes in that contract | NEW
JOB SPECIFICATION
CVS REQUIRED |
£30k | Steve
Gifford
Maya Sharon |
| Senior Network Economist | 1 | NT – 004 | Provide expert advice on the UK National Network, using econometrics and network economics to develop detailed models for traffic routing, traffic forecasting and optimal network expansion and customer-access mechanisms. Need either an MBA or degree in Economists for this role | NEW
JOB SPECIFICATION
CVS REQUIRED |
£35k | Steve
Gifford
Maya Sharon |
| Billing & Interconnect Analyst | 1 | NT – 005 | Provide expertise on the UK National Voice Product portfolio to Interconnect Billing teams and key business functions. Implement a system for issuing standard rates information with documented quality procedures | POSITION FILLED | (Salary not yet finalised – interested in market feedback) | Steve
Gifford
Maya Sharon |
LIVE VACANCIES WITHIN products and services
| Role | No | Ref No: | Background | Status | Salary | Consultant |
| Manager, Data Transport Services | 1 | PS001 | The post is responsible for product development, management and marketing of Our client’s portfolio of data transport services within the UK. These include private circuits, ATM, frame relay services and variants and collocate services. The post operates within the UK operating company. This position is not very technical than the Specialist of Data Services | NEW
JOB SPECIFICATION
CVS REQUIRED |
Up to £40K | Steve
Gifford
Maya Sharon |
| Manager, Product Reporting, Performance & Planning | 1 | PS002 | The post provides a cross-product focus for the business performance and product planning of UK products and services. This is in conjunction with individual product managers and the Manager, UK Products and Services. Candidates should be strategic, analytical, enjoys challenges and is commercially aware. Candidate should have an MBA | NEW
JOB SPECIFICATION
CVS REQUIRED |
mid-point £40K possibly higher for appropriate candidate | Steve
Gifford
Maya Sharon |
| Product Manager, Voice Services | 1 | PS003 | The post is responsible for product management and marketing of Our client’s portfolio of voice services. These include all aspects of direct voice, indirect voice, pre and post paid card services and our teleservices portfolio (0800, 0870 etc). The post works in conjunction with the Manager, Voice Product Development Projects who is responsible for major voice product development and launch projects. The post operates within the UK operating company. The right candidate for this position will have no fear of numbers. It will be someone who can jump right into the role. | NEW
JOB SPECIFICATION
CVS REQUIRED |
mid-point £40K possibly higher for appropriate candidate | Steve
Gifford
Maya Sharon |
LIVE VACANCIES WITHIN products and services
| Role | No | Ref No: | Background | Status | Salary | Consultant |
| Manager, Specialist Data Services | 1 | PS004 | The post is responsible for product development, management and marketing of Our client’s portfolio of specialist data services. Product Management within the UK for the suite of specialisation services. This includes technical specifications and management process development and operations and commercial performance. This position is very engineering focused. | NEW
JOB SPECIFICATION
CVS REQUIRED |
mid-point £40K possibly higher for appropriate candidate | Steve
Gifford
Maya Sharon |
| Voice Services Executive | 1 | PS005 | This position supports both the Product Manager, Voice Services and the Manager, Voice Product Development Projects. The responsibilities of the role includes forecasting, data capture, material preparation, sales presentations, liaison with operational groups. | NEW
JOB SPECIFICATION
CVS REQUIRED |
£25,000- £29,000 | Steve
Gifford
Maya Sharon |
LIVE VACANCIES WITHIN PROCESS AND OPERATIONS
| Role | No | Ref No: | Background | Status | Salary | Consultant |
| Process and Operations Analyst | 1 | IOPS001 | To develop Provisioning and Repair Processes to improve the global performance of the service delivery. To improve the processes in identifying the redundancies, gaps, mistakes, inefficiencies in the process flow in place within the International operations and customer service organisations. To define and implement tools to constantly measure the quality of the process flow and take preventive and/or curative actions to correct any weaknesses leading to reduce the global efficiency. Those in the existing team have experience of 1-2 years gained predominantly within consultancies (i.e. BPR), although are not "heavy weight" consultants. | NEW
JOB SPECIFICATION
CVS REQUIRED ASAP |
£35-45K | Maya Sharon |